Welcome! You can raise a request for CS Test using the options provided.
Service Request Example
Service Request Example
Please complete the request
Required fields are marked with an asterisk*
{"xsrfToken":"f62770d4fa594aff4e96edd667364ab5671bdf04_lout","branding":{"id":"6","key":"ct","name":"CS Test","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d6b03a56-6f6b-4d48-9865-38ae6081cda7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2YjAzYTU2LTZmNmItNGQ0OC05ODY1LTM4YWU2MDgxY2RhNyI6WyJyZWFkIl19LCJleHAiOjE3NjI1MjA3NDIsIm5iZiI6MTc2MjUyMDE0Mn0.KsnWLGO4gCLbeysY2Dd4AMWOTQXb4I1mWsXEt4pVS-U&client=86fa9d03-06f7-4ca3-9586-0456b189fe35&mode=fit","logoId":"d6b03a56-6f6b-4d48-9865-38ae6081cda7","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Welcome! How can we help you?","userInitialAnnouncementMessageWiki":"<p>Find answers via Dataswitcher support resources</p>","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"Help Center","announcementHeader":"Welcome! How can we help you?","announcementMessage":"Find answers via Dataswitcher support resources","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#477d93","helpCenterTitleColor":"#397597","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8addde96-750e-4c6d-bc6a-4f68512f26ce/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhhZGRkZTk2LTc1MGUtNGM2ZC1iYzZhLTRmNjg1MTJmMjZjZSI6WyJyZWFkIl19LCJleHAiOjE3NjI1MjA3NDIsIm5iZiI6MTc2MjUyMDE0Mn0.izmRP8Y2dyXxfOexO4s6DHsoxdkc_zar79Hx_FIhmzs&client=86fa9d03-06f7-4ca3-9586-0456b189fe35&height=300&mode=fit","bannerMediaApiFileId":"8addde96-750e-4c6d-bc6a-4f68512f26ce","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"ct","projectId":10051,"serviceDeskId":6,"name":"CS Test","description":"<p>Welcome! You can raise a request for CS Test using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"102","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10556,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10556","groups":[20],"key":""},{"id":"134","name":"Service Request Example","descriptionHtml":"<p>Please complete the request</p>","callToAction":"Service Request Example","introHtml":"<p>Service Request Example</p>","icon":10501,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[20],"key":""},{"id":"101","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10547,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[20],"key":""},{"id":"103","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10534,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"General"}],"orderMapping":{"20":[101,102,134]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"58154674-3b50-3920-81a0-274c4bbd17d3","appLinkName":"","appLinkUrl":"","spaceKey":"MMB","spaceName":"Movemybooks Customer Success","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CT","serviceDeskId":6,"kbLinkDomainURLs":["https://dataswitcher.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NjI1MjEzNDIsIm5iZiI6MTc2MjUyMDE0Mn0.TQvBSP61xg2k2wlrkZoH8H9wBL3954vG-FihfUDTRDc","targetCollection":"upload-project-10051","endpointUrl":"https://api.media.atlassian.com","clientId":"86fa9d03-06f7-4ca3-9586-0456b189fe35","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":134,"projectId":10051,"issueType":{"id":"10002","name":"Task"},"form":{"name":"Service Request Example","descriptionHtml":"<p>Please complete the request</p>","callToAction":"Service Request Example","intro":"<p>Service Request Example</p>","instructions":"<p>Please complete the request</p>","icon":10501,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/134","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/134","calendarParams":{"firstDay":0,"date":"2025-11-07T12:55:42+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"58154674-3b50-3920-81a0-274c4bbd17d3","appLinkName":"","appLinkUrl":"","spaceKey":"MMB","spaceName":"Movemybooks Customer Success","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CT","serviceDeskId":6,"kbLinkDomainURLs":["https://dataswitcher.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NjI1MjEzNDIsIm5iZiI6MTc2MjUyMDE0Mn0.TQvBSP61xg2k2wlrkZoH8H9wBL3954vG-FihfUDTRDc","targetCollection":"upload-project-10051","endpointUrl":"https://api.media.atlassian.com","clientId":"86fa9d03-06f7-4ca3-9586-0456b189fe35","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}