Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"e29c07e3211478e45519aabcba6d92ebf9e703f0_lout","branding":{"id":"6","key":"ct","name":"CS MMB","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d6b03a56-6f6b-4d48-9865-38ae6081cda7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2YjAzYTU2LTZmNmItNGQ0OC05ODY1LTM4YWU2MDgxY2RhNyI6WyJyZWFkIl19LCJleHAiOjE3NjQ5MTQwNDAsIm5iZiI6MTc2NDkxMzQ0MH0.y0iy-IzoyMqPo1ALHZ-bNVe-JBb-wc5g1-LteiPHdJo&client=86fa9d03-06f7-4ca3-9586-0456b189fe35&mode=fit","logoId":"d6b03a56-6f6b-4d48-9865-38ae6081cda7","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Welcome! How can we help you?","userInitialAnnouncementMessageWiki":"<p>Find answers via Dataswitcher support resources</p>","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"Help Center","announcementHeader":"Welcome! How can we help you?","announcementMessage":"Find answers via Dataswitcher support resources","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#477d93","helpCenterTitleColor":"#397597","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8addde96-750e-4c6d-bc6a-4f68512f26ce/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhhZGRkZTk2LTc1MGUtNGM2ZC1iYzZhLTRmNjg1MTJmMjZjZSI6WyJyZWFkIl19LCJleHAiOjE3NjQ5MTQwNDAsIm5iZiI6MTc2NDkxMzQ0MH0.snNn31l3GsyjWwZaVwBroogeAwuEUzQaWYuB3Ob4WDE&client=86fa9d03-06f7-4ca3-9586-0456b189fe35&height=300&mode=fit","bannerMediaApiFileId":"8addde96-750e-4c6d-bc6a-4f68512f26ce","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"ct","projectId":10051,"serviceDeskId":6,"name":"CS MMB","description":"<p>Welcome! You can raise a request for CS MMB using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"102","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10556,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10556","groups":[20],"key":""},{"id":"134","name":"Service Request Example","descriptionHtml":"<p>Please complete the request</p>","callToAction":"Service Request Example","introHtml":"<p>Service Request Example</p>","icon":10501,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[20],"key":""},{"id":"101","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10547,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[20],"key":""},{"id":"103","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10534,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"General"}],"orderMapping":{"20":[101,102,134]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"58154674-3b50-3920-81a0-274c4bbd17d3","appLinkName":"","appLinkUrl":"","spaceKey":"MMB","spaceName":"Movemybooks Customer Success","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CT","serviceDeskId":6,"kbLinkDomainURLs":["https://dataswitcher.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NjQ5MTQ2NDAsIm5iZiI6MTc2NDkxMzQ0MCwiYW5vbklkIjoiYW5vbi11c2VyIn0.02yVqLoDcZzstZJUlj6wJUkNgpTlXiZMSPF97MKX8qU","targetCollection":"upload-project-10051","endpointUrl":"https://api.media.atlassian.com","clientId":"86fa9d03-06f7-4ca3-9586-0456b189fe35","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":134,"projectId":10051,"issueType":{"id":"10002","name":"Task"},"form":{"name":"Service Request Example","descriptionHtml":"<p>Please complete the request</p>","callToAction":"Service Request Example","intro":"<p>Service Request Example</p>","instructions":"<p>Please complete the request</p>","icon":10501,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/134","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/134","calendarParams":{"firstDay":0,"date":"2025-12-05T05:44:00+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"58154674-3b50-3920-81a0-274c4bbd17d3","appLinkName":"","appLinkUrl":"","spaceKey":"MMB","spaceName":"Movemybooks Customer Success","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CT","serviceDeskId":6,"kbLinkDomainURLs":["https://dataswitcher.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NjQ5MTQ2NDAsIm5iZiI6MTc2NDkxMzQ0MCwiYW5vbklkIjoiYW5vbi11c2VyIn0.02yVqLoDcZzstZJUlj6wJUkNgpTlXiZMSPF97MKX8qU","targetCollection":"upload-project-10051","endpointUrl":"https://api.media.atlassian.com","clientId":"86fa9d03-06f7-4ca3-9586-0456b189fe35","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}