Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"92d4b538fb6fac11d672cad943d5d10880db8286_lout","branding":{"id":"6","key":"ct","name":"Movemybooks Portal","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0f1014","headerLinkHoverBGColor":"#0f1014","headerBadgeColor":"#0f1014"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d6b03a56-6f6b-4d48-9865-38ae6081cda7/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2YjAzYTU2LTZmNmItNGQ0OC05ODY1LTM4YWU2MDgxY2RhNyI6WyJyZWFkIl19LCJleHAiOjE3NzMzODEzNzUsIm5iZiI6MTc3MzM4MDc3NX0.MoYp6FJBFFb-O7wEhAVKJ_uoLrA-ZfwhfKnMPq0_HY8&client=86fa9d03-06f7-4ca3-9586-0456b189fe35&mode=fit","logoId":"d6b03a56-6f6b-4d48-9865-38ae6081cda7","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Welcome! How can we help you?","userInitialAnnouncementMessageWiki":"<p>Find answers via Dataswitcher support resources</p>","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"Help Center","announcementHeader":"Welcome! How can we help you?","announcementMessage":"Find answers via Dataswitcher support resources","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#477d93","helpCenterTitleColor":"#397597","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8addde96-750e-4c6d-bc6a-4f68512f26ce/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhhZGRkZTk2LTc1MGUtNGM2ZC1iYzZhLTRmNjg1MTJmMjZjZSI6WyJyZWFkIl19LCJleHAiOjE3NzMzODEzNzUsIm5iZiI6MTc3MzM4MDc3NX0.j-mXYKH9yV5vNlLIOggi0nvraD_Gtl9e-rYURMMrgug&client=86fa9d03-06f7-4ca3-9586-0456b189fe35&height=300&mode=fit","bannerMediaApiFileId":"8addde96-750e-4c6d-bc6a-4f68512f26ce","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"ct","projectId":10051,"serviceDeskId":6,"name":"Movemybooks Portal","description":"<p>Welcome! You can raise a request for CS MMB using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"102","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10556,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10556","groups":[],"key":""},{"id":"167","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10548,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10548","groups":[],"key":""},{"id":"103","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10534,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"134","name":"Service Request Example","descriptionHtml":"<p>Please complete the request</p>","callToAction":"Service Request Example","introHtml":"<p>Service Request Example</p>","icon":10501,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[],"key":""},{"id":"101","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10547,"iconUrl":"https://dataswitcher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"20":[134]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"58154674-3b50-3920-81a0-274c4bbd17d3","appLinkName":"","appLinkUrl":"","spaceKey":"MMB","spaceName":"Movemybooks Customer Success","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CT","serviceDeskId":6,"kbLinkDomainURLs":["https://dataswitcher.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmZhOWQwMy0wNmY3LTRjYTMtOTU4Ni0wNDU2YjE4OWZlMzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NzMzODE5NzUsIm5iZiI6MTc3MzM4MDc3NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.Liu0ZytsGwXkEwjKIijFSfrojJFo11PWMyIBXGMzogg","targetCollection":"upload-project-10051","endpointUrl":"https://api.media.atlassian.com","clientId":"86fa9d03-06f7-4ca3-9586-0456b189fe35","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"5adddb44-662a-4249-90b7-9ea0ec130ed8","name":"Limitations","description":"Limitations relating to all destinations","categoryUrl":"https://dataswitcher.atlassian.net/servicedesk/customer/portal/6/topic/5adddb44-662a-4249-90b7-9ea0ec130ed8","lastUpdated":"1770982708732","createdAt":"1770982509023"},{"id":"5c0fd600-a4a6-4b1a-bafd-f69d7853d927","name":"Post-conversion tasks","description":"This is the post-conversion tasks for all destinations","categoryUrl":"https://dataswitcher.atlassian.net/servicedesk/customer/portal/6/topic/5c0fd600-a4a6-4b1a-bafd-f69d7853d927","lastUpdated":"1770983037781","createdAt":"1770982729042"}]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://dataswitcher.atlassian.net/wiki","kbLinkDomainURLs":["https://dataswitcher.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal","name":"sd-portal-chat-header","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal\",\n \"key\":\"sd-portal-chat-header-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.portal\", \"title\":\"sd-portal-chat-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=6&location=header&xdm_e=https%3A%2F%2Fdataswitcher.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIxNTdkZDcxNDQyYjY4Mjk1OTc0ZWQ5OTNhYTA0YzVhOTZmNjQ1ZGJjNDhiYjE5MDNmMjAxZjQ1NWVkM2ZiY2YyIiwiaXNzIjoiZTM5OWIxNTktMjhkNS0zNGJjLTliZDMtNjBjYjI4NmNmYTE3IiwiY29udGV4dCI6e30sImV4cCI6MTc3MzM4MTY3NSwiaWF0IjoxNzczMzgwNzc1fQ.oSumYr_qiAn-Yy65k2kAoZcd91C_mMGR3cDRkyA0REI\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImUzOTliMTU5LTI4ZDUtMzRiYy05YmQzLTYwY2IyODZjZmExNyIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJuYXYiOnsiaXNOZXdOYXZpZ2F0aW9uIjp0cnVlfSwidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvZGF0YXN3aXRjaGVyLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2RhdGFzd2l0Y2hlci5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJDVCIsImlkIjoiMTAwNTEifX19LCJleHAiOjE3NzMzODE2NzUsImlhdCI6MTc3MzM4MDc3NX0.vaZJxpT8cNO9ASo-bk51Gm7FCIVBxs9YWyTdMXDzUCA\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://dataswitcher.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://dataswitcher.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CT\\\",\\\"id\\\":\\\"10051\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CT\\\",\\\"project.id\\\":\\\"10051\\\",\\\"servicedesk.serviceDeskId\\\":\\\"6\\\"}\",\n \"timeZone\":\"Europe/London\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://dataswitcher.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}